Privacy Policy

Effective Date: January 1, 2021
Last Updated: August 1, 2025

Nextchip Co., Ltd. (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. In compliance with the Personal Information Protection Act of the Republic of Korea (“PIPA”) and all applicable laws, we process personal data lawfully and securely.

This Privacy Policy explains the purposes, methods, and procedures for processing personal data, as well as your rights as a data subject. It also describes how you can contact us to exercise your rights or resolve any complaints related to personal data.
If we update this Privacy Policy, we will notify you via website announcements or individual notices.


1. Purpose of Processing Personal Information

We collect and process personal information for the following purposes only. Your information will not be used for purposes other than those stated below unless we obtain your prior consent or as permitted by applicable laws (PIPA Article 18):

  • Membership Registration & Account Management
    To verify identity, provide membership-based services, prevent fraudulent use, and comply with legal requirements regarding limited identity verification.

  • Customer Inquiries & Complaint Handling
    To confirm the identity of inquirers, verify complaints, contact you for fact-checking, and notify you of the results.

    • Required information: Name, email address, mobile phone number

    • Optional information: None

  • Provision of Services or Products
    To provide services, process transactions, and fulfill contractual obligations.

  • Marketing & Analytics
    To analyze service usage, measure engagement, improve user experience, and generate statistics on service utilization.


2. Personal Information Files

  • File Name: Personal Information Database

  • Items Collected: Email, mobile phone number, office phone number, job title, department, company name, access logs, IP address, legal guardian’s name

  • Collection Method: Through our website

  • Legal Basis: User consent

  • Retention Period: 3 years

  • Related Legal Obligations:

    • Records on credit information collection, processing, and usage: 3 years

    • Records on consumer complaints or dispute resolution: 3 years

    • Records on contracts and subscription withdrawals: 5 years


3. Retention and Processing Period

We retain and process personal information only for the duration required by law or as agreed upon when collecting the data:

  • Customer Inquiries:
    Retained for 1 year after handling the inquiry

    • Based on: User consent

    • Relevant Laws:

      • Consumer complaints/dispute resolution: 3 years

      • Contracts/subscription withdrawal: 5 years


4. Destruction of Personal Information

We promptly destroy personal information when it is no longer required, such as upon expiration of the retention period or achievement of the processing purpose.

  • Destruction Procedure:
    A destruction plan is created and approved by the Data Protection Officer (DPO) before securely deleting the data.

  • Destruction Method:

    • Electronic records: Permanently deleted using secure erasure methods to prevent recovery.

    • Paper records: Shredded or incinerated.


5. Provision of Personal Information to Third Parties

We do not provide personal information to third parties without your consent, unless required by law under Articles 17 and 18 of PIPA.
Currently, there is no third-party data sharing.


6. Cross-Border Data Transfer

We do not transfer personal data outside of Korea at this time.


7. Measures to Ensure Data Security

To ensure the safe management of your personal information, we have implemented the following security measures:

  • Administrative Measures:
    Internal data protection policies, employee training, and periodic audits.

  • Technical Measures:
    Access control, encryption of sensitive data, installation of security software, and monitoring systems.

  • Physical Measures:
    Restricted access to server rooms and data storage facilities.

ISO 27001 Certification:
As of August 2025, Nextchip has obtained ISO/IEC 27001 certification, an international standard for information security management.


8. Processing of Pseudonymized Data

We do not currently process any pseudonymized personal information.


9. Use of Cookies and Behavioral Tracking

We do not use cookies or other automated tools to collect behavioral data.
No personalized advertising or behavioral analytics are conducted on this website.


10. Rights of Data Subjects and Legal Representatives

You have the following rights regarding your personal information:

  • Request access, correction, deletion, or suspension of processing.

  • Withdraw consent for data processing at any time.

  • Object to automated decision-making or request an explanation thereof.

How to Exercise Your Rights:
You can submit requests via email, fax, or written forms in accordance with Article 41(1) of the PIPA Enforcement Decree. We will process your request without delay.

  • For users under 14 years old, such requests must be made by a legal guardian.

  • Requests may also be made via authorized representatives with proper documentation.

Contact for Personal Data Requests:

  • Department: IT Team

  • Tel: +82-2-3460-4780

  • Email: it@nextchip.com

  • Fax: +82-70-8270-7000


11. Data Protection Officer (DPO)

We have appointed the following individual as our Data Protection Officer to oversee personal information protection and handle related inquiries:

  • Name: Sung Kyu Lee

  • Position: Director, Chief Information Security Officer

  • Department: IT Team

  • Tel: +82-2-3460-4780

  • Email: it@nextchip.com

  • Fax: +82-70-8270-7000


12. Remedies for Infringement of Rights

If you believe your personal data has been mishandled, you may contact the following organizations for assistance:

  • Personal Information Dispute Mediation Committee: 1833-6972 (www.kopico.go.kr)

  • Personal Information Infringement Report Center: 118 (privacy.kisa.or.kr)

  • Supreme Prosecutors’ Office: 1301 (www.spo.go.kr)

  • National Police Agency: 182 (ecrm.police.go.kr)


13. Updates to This Privacy Policy


This Privacy Policy is effective as of August 1, 2025.
Any previous versions are available upon request.